☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 13, 2021 7:50:11 AM

I have a license code for my product, but it says it's for Mac Download, and I have a PC. Can I use the download?

Also, when I enter the 16 digit code that I got in the email from Turbo Tax, the system says it's having problems assessing my information...totally confused here.

0 1 104
1 Replies
Level 15
Mar 13, 2021 7:51:34 AM

No you need to call in and get the Windows download.

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632