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New Member
posted Mar 27, 2021 7:56:05 AM

I have a downloadable cd versio of turbotax. how do I talk to a customer representative

How do i talk to a customer representative

 

0 3 454
3 Replies
Level 10
Mar 27, 2021 12:27:29 PM

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5:00 AM to 9:00 PM PT.

To get help, select your product below.

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

  1. Go hereto go to our Contact us page.
  2. Select your product (CD/Download Mac or CD/Download Windows), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
  3. Enter your contact info, then select Get the phone number.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

New Member
Jan 31, 2022 3:01:25 PM

This doesn’t work. I cannot talk to a representative. Please help

Level 15
Jan 31, 2022 3:03:26 PM


@Theck1 wrote:

This doesn’t work. I cannot talk to a representative. Please help


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us