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Level 2
posted Apr 9, 2021 3:39:50 PM

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch. 3 times, download, install, but Turbotax refuses to activate, launch!

I guess fxxking Turbotax forces people to use it's online version, and stopped the desktop launch.
3 times, download, install, but Turbotax refuses to activate, launch!

0 7 1002
7 Replies
Level 15
Apr 9, 2021 3:44:27 PM

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/01/25934

Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-on-windows/01/25718

 

What is the error code or message if any?

 

Contact TurboTax support for assistance 

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Level 15
Apr 9, 2021 5:32:08 PM

multiple post

Level 2
Apr 12, 2021 4:48:30 AM

No error message, "activating" for a few hours, or overnight, then, said "activation failed"!  

No information of why it failed!  

Level 2
Apr 12, 2021 4:51:20 AM

Because multiple fails to activate 2020 Turbotax, over a few days and night!  

Level 15
Apr 12, 2021 6:11:04 AM


@wenjiecao wrote:

No error message, "activating" for a few hours, or overnight, then, said "activation failed"!  

No information of why it failed!  


So what did TurboTax support suggest when you contacted them?

Level 2
Apr 24, 2021 6:33:44 AM

Turbotax support team?   Useless!   Or the company only has a team which willing to accept minimum wages! 

I doubt there is a support team!   It's us, customers helping each other.  

Level 15
Apr 24, 2021 6:44:01 AM

@wenjiecao - reduce the resolution to 800x 600 , launch software and activate - change resolution back to normal

 

do you have a new computer purchased after 10/10/20 with Microsoft Windows Version 2H02?????