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New Member
posted Jun 4, 2019 12:05:55 PM

I got charged twice 39.99 twice 79.98 total. In the past years I've paid one fee, not 2 What happened ?

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3 Replies
Level 7
Jun 4, 2019 12:05:57 PM

Additional $39.99 fee charged --- sounds like you opted to choose the totally optional service to have your fees deducted from your refund.

Use your credit card instead.

There are at least 2 different screens that ask you to confirm you opted to use (and pay for) that service.

If you have not yet filed your return, you can remove the OPTIONAL Refund Processing Service fees and pay with your credit card:
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-the-refund-processing-service


Expert Alumni
Jun 4, 2019 12:05:58 PM

Here's help reviewing your TurboTax fees:

https://ttlc.intuit.com/replies/4202093

Why was I charged twice:

Here is  some information about seeing 2 identical charges:

https://ttlc.intuit.com/replies/3300086


Level 7
Jun 4, 2019 12:06:00 PM

"If you see two identical charges (down to the penny) in your online statement, one of them is probably a temporary authorization as opposed to an actual charge or debit."   

NOT an accurate statement.  TTax has numerous services and options that have identical prices ---(down to the penny).