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Level 2
posted Sep 11, 2022 11:35:05 AM

I get this error message downloading my tax file from Turbotax 2021 online: "YOUR .TAX FILE COULD NOT BE DOWNLOADED AT THIS TIME" It asks me to try later. Any idea?

I am having problem efiling due to many crypto transactions. I am trying to download .tax file and upload into desktop windows versino of Turbotax. I get error message:  "YOUR .TAX FILE COULD NOT BE DOWNLOADED AT THIS TIME" I have tried deleting cookies, changing browser to no avail. Any suggestion on how to resolve the issue?
Thank You.

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1 Replies
Level 15
Sep 11, 2022 1:48:49 PM

You might have to contact Support for this.

 

What is the TurboTax phone number? (intuit.com)