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New Member
posted Jun 7, 2019 5:00:57 PM

I forgot what my 5 digit pin was for last year. Is there a way to retrieve the 5 digit pin or submit the file without getting rejected?

0 78 42437
24 Replies
Intuit Alumni
Jun 7, 2019 5:00:58 PM

To Locate Your PIN number from 2017 please see TurboTax Critter#2 response below:

  • The 5 digit self-selected efile Pin will be included in the Federal Information worksheet, shown on Page 4 of the worksheet.  The worksheet is included in the PDF of the 2017 tax return that you can download if you used the online editions.
  • To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
  • Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

The 5 digit e-file PIN will also be included in the transfer of the 2017 tax data to the 2018 tax return.

For identification purposes, you need to enter either last year’s Self-Select PIN or last year’s adjusted gross income (AGI).

 If instead you want to enter your 2017 AGI:

https://ttlc.intuit.com/replies/3301618



New Member
Jan 25, 2020 3:16:13 PM

How to get my AGI from 2017

Level 15
Jan 25, 2020 3:17:53 PM


@Samiah3015 wrote:

How to get my AGI from 2017


You need the 2018 AGI to e-file a 2019 tax return.

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

Expert Alumni
Feb 9, 2020 6:06:13 PM

The IRS has discontinued the e-filing PIN option. To verify your identity for e-filing, you’ll need to use last year’s adjusted gross income (AGI).

 

You can find your 2018 Adjusted Gross Income (AGI) by:

 

  • Looking at line 7 on page 2 of your 2018 Form 1040
  • Requesting a transcript of your 2018 tax return from the IRS. You can request your transcript online at the following link: Get Transcript 

 

If you did not file a tax return in 2018, enter zero for your AGI.

 

For more information please click on this TurboTax Article.

New Member
Feb 18, 2020 11:26:17 AM

This is holding up my tax return(s) both state and federal.

Intuit Alumni
Feb 18, 2020 12:32:56 PM

For identification purposes, you need to enter either last year’s Self-Select PIN or adjusted gross income (AGI). If you don't remember your pin, please see the TurboTax FAQ on how to get last year's AGI:

How do I find last year’s AGI?

Level 2
Feb 24, 2020 11:09:59 AM

In the CD Download version 2019, I still need to input both last year AGI and the PIN. Turbotax mentioned I could make up the PIN, so I put 12345. However the IRS rejected the efiling because the PIN was not the same from last year. I got the AGI, but seemed they still verified the PIN. Unfortunately I forgot the PIN from last year. 

 

Expert Alumni
Feb 24, 2020 11:27:16 AM

The IRS uses the 5-digit Self-Select PIN as a security measure to identify the taxpayer.

 

You may also use the previous year’s AGI (adjusted gross income) if you do not have you 5-digit PIN.

 

See also this TurboTax Help.

Level 2
Feb 26, 2020 7:15:16 PM

Tried using last year's AGI, but still got rejected.

 

Will send by mail instead.

Expert Alumni
Mar 3, 2020 9:30:26 AM

The IRS has eliminated the use of a PIN to e-file your 2019 tax return.  To verify your identity for e-filing will use last year's adjusted gross income (AGI) as your PIN. 

 

You can get a copy of your 2018 tax return, from TurboTax if you need your AGI.  Follow these steps to get a copy of your prior-year tax return. 

 

Sign in to TurboTax making sure you're using the same TurboTax account (with the same username) as in prior years.  

  1. Select Documents from the navigation when it appears.  

  2. Use the drop-down menu at the top of the screen to choose the tax year you want and then select Download PDF.    

This link  How do I access a prior year return? has additional information that you may find useful.    

New Member
Mar 5, 2020 2:39:16 PM

I'm trying to find 2018 AGI Drumline seven or pin did not save it fortunately

Expert Alumni
Mar 5, 2020 2:57:50 PM

The IRS has eliminated the use of a PIN to e-file your 2019 tax return.  To verify your identity for e-filing will use last year's adjusted gross income (AGI) as your PIN. 

 

You can get a copy of your 2018 tax return, from TurboTax it will have your AGI.  Follow these steps to get a copy of your prior-year tax return.

 

Sign in to TurboTax making sure you're using the same TurboTax account (with the same username) as in prior years.

  1. Select Documents from the navigation when it appears.
  2. Use the drop-down menu at the top of the screen to choose the tax year you want and then select Download PDF

This link  How do I access a prior year return? has additional information that you may find useful.

New Member
Mar 14, 2020 9:01:37 AM

Need help

Expert Alumni
Mar 14, 2020 1:56:11 PM

I am attaching a thread for your reference.  Click here: Pin  It might be easier to obtain your 2018 AGI instead.

 

To see your Adjusted Gross Income AGI from last year, please follow these instructions:

 

If you have filed your last year 2018 tax return and have a copy of the tax forms, you may locate the amounts on line 7 on your 2018 Form 1040 or line 35 on 2018 Form 1040-NR if applies to you.

 

If you used TurboTax online to file, you can access your account here Login and download a copy of your prior year’s 1040 tax return to find your AGI.  Click here for instructions: Prior year's return

 

If you do not have a copy of the tax forms, you may order a transcript from the IRS.  Click here Get  Transcript and select  "Get Transcript Online "  On the transcript, look under section "Adjustment to Income" and find the amount for Adjusted Gross Income.

 

@Evander92

Level 15
Mar 14, 2020 2:29:46 PM

To original poster:

if you selected a five digit PIN last year using TurboTax and imported that tax return, TurboTax is holding your PIN for you.

It seems they don't want you to know that.

New Member
Apr 7, 2020 8:13:43 PM

You need my 5 digit code to finish my taxes that I don't have ...you have done my taxes for 2 yrs 

New Member
Apr 10, 2020 10:07:18 PM

hi

New Member
Apr 15, 2020 11:57:56 AM

Need pin#

New Member
Apr 16, 2020 3:43:47 PM

what’s my 5 digit code?

New Member
Apr 16, 2020 5:00:45 PM

How do I get my 5 digit pin , when I didi not fiel in 2018

Level 15
Apr 16, 2020 5:03:37 PM


@fieldsclara777 wrote:

How do I get my 5 digit pin , when I didi not fiel in 2018


You do not use a 5 digit PIN.  You enter your 2018 AGI.  If you did not file a 2018 tax return then enter a 0 (zero) for the 2018 AGI.

If this is rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

New Member
Apr 19, 2020 12:18:38 AM

I need Mii piin number bad to fiile these taxes helllpp

 

New Member
Apr 19, 2020 8:13:44 AM

I forgot my 5 digit pin from last year.  I processed my taxes with turbo tax last year.  Is there any way I can obtain it from turbo tax?  Debbie Belknap

New Member
Apr 22, 2020 6:36:43 PM

IRS rejected my tax because of incorrect PIN #, Turbo Tax instructed me to keyed ANY 5 digits number. Now I can;t remember my last year 5 digits PIN #. Can you help so that I can e-file my tax correctly?