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New Member
posted Apr 7, 2025 12:30:43 AM

I feel violated. I was charged $522 to file my federal and state return. And that is after a 20% discount. Total bulkshit

What do I need to do besides talk to my attorney about getting TurboTax to refund about $200 to me because I’ve been grossly overcharged for filing my taxes what can I do to get them to fix it without having to take them to court?

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1 Replies
Level 15
Apr 7, 2025 12:59:35 AM

If you haven't done so, you should start by talking to the folks at TurboTax Support.  They should be able to bring up your account and review your products and fees to see what is going on.   This is a public user community forum--not a direct route to TurboTax Support--and nothing account-specific can be handled here in the forum.  When you phone, if the automated voice asks for your issue to route your call, try "billing issue" or "billing."

 

Support hours are 5AM-9PM Pacific, every day this time of year.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632