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New Member
posted Mar 18, 2020 1:35:21 PM

I efiled last month and it was rejected. I went on today to fix the return and accidentally hit "premier" How do I downgrade?

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3 Replies
Expert Alumni
Mar 18, 2020 1:48:27 PM

The only way to downgrade is to Clear and Start over.  To do so, see the following help article: How do I clear and start over in TurboTax Online?

New Member
Mar 18, 2020 2:11:25 PM

I already filed and it was rejected. So clearing isn't an option. And "removing" isn't one either. 

Expert Alumni
Mar 18, 2020 2:52:24 PM

You can proceed in Premier, or you can contact customer support:  Contact us