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New Member
posted Jun 5, 2019 3:23:54 PM

I downloaded turbo tax from amazon to my mac book pro last year and several previous years. I do not have access to that computer. can you get my info for me?

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1 Best answer
New Member
Jun 5, 2019 3:23:56 PM

Unfortunately if you don't have access to the computer then no we cannot retrieve those files, but if you put the files on a CD rom disk or USB you can simply load them on to another computer. I'm sorry, but the only place your 2015 return is saved/stored is on the computer that you used to prepare and file that return. Unless you saved a digital copy of your 2015 tax data file and/or a PDF file, you'll have to begin again from scratch. 



1 Replies
New Member
Jun 5, 2019 3:23:56 PM

Unfortunately if you don't have access to the computer then no we cannot retrieve those files, but if you put the files on a CD rom disk or USB you can simply load them on to another computer. I'm sorry, but the only place your 2015 return is saved/stored is on the computer that you used to prepare and file that return. Unless you saved a digital copy of your 2015 tax data file and/or a PDF file, you'll have to begin again from scratch.