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New Member
posted Nov 28, 2022 6:26:18 PM

I downloaded turbo tax 2021. I would like to install it on a new computer. How can I do that?

how to download turbo tax 2021 to a new computer?

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3 Replies
Level 15
Nov 28, 2022 6:32:07 PM

The same way you downloaded it the first time.  Did you buy the download directly from Turbo Tax?  You will need the 16 digit License Code.  Do you still have it?  Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

How to download your software purchase

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

 

To move your returns to a new computer.  What I would do is just copy the whole Turbo Tax folder that is under your Documents.  That should be where the .tax files and pdf files are stored.  Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them.   Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.

 

The programs need to be installed from the CD or download them again.  You don't need to install them unless you need to amend or open a return.  They only support the last 3 years so you might not be able to update older years or download any state programs you need.

 

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

 

Then go to FILE -Open and find your return.

 

 See this article on how to move your tax return to another computer…….

https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-move-my-tax-data-file-to-another-computer/00/26128

 

 

New Member
Nov 28, 2022 8:28:41 PM

Thanks for the response. Last year was the first year I downloaded turbo tax. All previous years I bought a CD. I believe I purchased it from Turbo Tax. When I log on to the website, I don't see a 2021 download. I see previous years. Not sure what to do. I don't have the16 digit License Code. 

Level 15
Nov 28, 2022 11:15:30 PM

Are you sure you downloaded and installed the 2021 Desktop program on your computer?  Or maybe you used the Online version instead?  

 

Or you may have bought it in a different account.  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

Or check your credit card statement to see where you bought it from.  Maybe you got it at Amazon or Costco, etc.