Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 24, 2023 2:50:40 PM

I downloaded and installed deluxe desktop version for Windows. Imported 2021, select update wages and get a blank page, no prompts or entries appear.

Tried to reinstall 3 times to no avail.

0 3 239
3 Replies
Intuit Alumni
Jan 25, 2023 10:10:56 AM

Please try updating the software. 

Manually Update TurboTax for Windows Software  
 

New Member
Jan 30, 2023 3:46:36 PM

Nothing changed after downloading and installing the updates.  I completely uninstalled and tried starting over only to get the same results.

 

Intuit Alumni
Jan 31, 2023 8:56:42 AM

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Support will be able to view your return to determine what could be happening it. 

What is the TurboTax phone number?