If you are being asked to upgrade to Deluxe for the Retirement Savings Contributions Credit (Saver’s Credit) you can change your occupation to Student and this will remove the credit.
Click on My Info on the left side of the online program screen and edit your personal information.
Or -
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.
Go to this TurboTax website for the Free online edition - https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp
Unfortunately, you can not file a previous year with the TurboTax free software.
If you are referring to a 2023 W-2, that can only be entered on a 2023 tax return, you cannot use the TurboTax online editions as they are only for tax year 2024.
If you filed a 2023 tax return last year then you will have to amend the return to add the W-2
See this TurboTax support FAQ for amending a prior year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-already-filed/L4VjJ9BA2_US_en_US?uid=ld1n99kr
If you did not file a 2023 tax return -
To complete and file a 2023 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2023 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/
A 2023 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.