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New Member
posted Feb 5, 2020 6:07:29 AM

I didn’t mean to press turbo tax deluxe how do I undo that?

0 5 10959
5 Replies
New Member
Feb 5, 2020 6:11:40 AM

I found if your on desktop, on the bottom right if you restart your taxes and choose again. It was under other options for the free version for me

Expert Alumni
Feb 5, 2020 7:44:02 AM

If you accidentally selected  TurboTax Deluxe you can undo your selection by using the Clear & Start Over option. 

  • With TurboTax open select tax tools in the left-hand panel. 

  • Then select Clear & Start Over. 

  • Select yes when asked are you sure you want to clear your return. 

 

Level 1
Feb 3, 2022 12:55:11 PM

The fact that you have to clear your entire form and start over just for accidentally selecting and upgrade is absolutely ridiculous. It's a money grab of them hoping that people won't want to start over so they will just say "screw it" and pay the extra money for the upgrade to not have to start over. It should be an easy option to change. The option to upgrade further is there, so the option to convert back to the basic plan should also be there as long as the upgrade is not required for their situation. I'm switching to H&R to do my taxes because of this. I've used turbo tax for 7 years and I would rather pay someone else than support this kind of shady move.

New Member
Apr 14, 2024 9:09:29 PM

I agree. But now you can go under Tax Tools on the left-hand toolbar and click "Switch to Free Version". Hallelujah.

New Member
Apr 15, 2024 2:28:02 PM

Where???