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New Member
posted Jan 18, 2020 12:42:21 PM

I clicked the option to add Max to my return then decided not to. It keeps showing up when I review my information. I have removed it several times and it still shows up. Do I have to start all over

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2 Replies
Level 15
Jan 18, 2020 12:47:01 PM

Did you follow the procedure as shown in the the following TurboTax support FAQ for removing MAX - https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/01/26691

 

If you did and MAX is not removed, then contact TurboTax support for assistance.

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Level 15
Jan 18, 2020 12:49:56 PM

If you live in CA and are having the TT fees withheld from your federal refund then the MAX option is added automatically ... it cannot be removed.