This is the public user forum and yes we are people. What did you pay $30 for--did you purchase PLUS?https://ttlc.intuit.com/community/choosing-a-product/help/what-s-included-in-plus-help-tools/00/26430
Did you make a mistake when you answered the question in My Info about whether you could be claimed as someone else's dependent? What do you want it to say---yes you can be claimed or no you cannot be claimed? If you have not yet e-filed then go back to My Info and correct your answer. No one else has access to your return. No one can correct your mistakes for you, even if you purchased PLUS.
For further help:
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
And....if you already e-filed and answered that question incorrectly and the return was accepted, you will have to wait until the return has been fully processed and then file an amended return. You should not amend while the IRS is still processing the first return.
https://ttlc.intuit.com/questions/2566895-what-does-it-mean-to-amend-a-return
How do I amend my 2019 TurboTax Online return?
A 1040X cannot be e-filed. It must be printed and mailed. It will take about 4 months for the IRS to process an amended return. It is a good idea to use a mailing service that will track it, like UPS or certified mail, so you will know it was received.
Wait about 3 weeks from mailing and you can check the status of your amended return:
https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1
https://ttlc.intuit.com/questions/1908543-do-i-need-to-amend