To change from mail to e-file with the Online version:
If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays.
To change from mail to e-file with the Online version:
If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays.
@debunsiog, First please ensure that you are logging into the same account as you were using prior. We find that oftentimes having multiple accounts can lead to this issue. Once logged into the appropriate account, documents should be on the left hand side after you have selected Tax Home, the file tab is located on the left side of the screen also (after selecting 2020 and then add a state). Please see the screenshot below for your reference as well as this FAQ: