I cannot send my return to e-file due to an entry I'm missing on my W-2 form. Box 18 (local wages, tips) cannot be 0 but on my form it is. What can I do to move forward?

Not all W-2's will have information in box 18. ‌There would only be entries there if your locality has additional taxes withheld and taxes are withheld for that locality. 

 

Check your W-2 entries to make sure there is nothing entered for boxes 18, 19 or 20. 

 

You can also try deleting your Form W-2 and reentering it if the problem persists.

 

You will be able to edit your W-2 entries if necessary as follows:

 

If you are using TurboTax Online/Mobile: you can use this link W-2, or you can:

1. Open your return.
2. Go to "wages and income"
3. Under W-2's select "Add/Edit" next to your W-2 that you need to edit.  (See the screenshots below for additional guidance)

 

If you are using TurboTax Desktop:

1. 1. Open your return
2. 2. In the Search bar, enter "W-2" and select the "Jump to" link. This will take you to your W-2 entries 
3. 3. Select the (down) caret next to your W-2 and then select "Edit"    (See screenshot below for additional guidance)

 

Click here for additional information regarding editing your Form W-2.