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New Member
posted Sep 1, 2019 6:37:40 PM

I can't view my paystubs because the page keeps saying "We weren't able to show your payroll info". How do I make it work?? Been trying for a week now!

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3 Replies
Level 15
Sep 1, 2019 6:54:47 PM

You are on the wrong site to see your payroll information.  We see users who use Quickbooks who occasionally come to this site by mistake.  You are NOT going to find your payroll information on the TurboTax site.  Ask your human resources department what site you are supposed to visit.

 

Or try this:

 

Quickbooks Community : https://quickbooks.intuit.com/learn-support/us-quickbooks-community/misc/03/community-us

Level 15
Sep 1, 2019 6:55:28 PM

Sorry, but this is a taxes community...we know little to nothing about any payroll site here.

 

Talk to your employer again on Tuesday.  Or if you are part of Intuit Payroll Services...go here as a starting point

 

(my Google search shows this......but you'll have to root around yourself if that doesn't help))

 

https://quickbooks.intuit.com/learn-support/en-us/payroll-information/quickbooks-workforce-access-your-paychecks-and-w-2-s-online/00/306276

Level 15
Sep 2, 2019 5:38:47 AM