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New Member
posted Feb 2, 2025 10:29:54 AM

I can’t remember username and password from last year and didn’t keep copy of simple tax return so I can’t provide info being asked?

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1 Replies
Level 15
Feb 2, 2025 11:01:38 AM

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

 

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