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Level 2
posted Jan 21, 2023 8:24:33 PM

I can't open 2022 TurboTax for Mac with MacOS Monterey

After installing from CD I couldn't open so I followed instructions in article "TurboTax for Mac won't open" as well as its alternate instructions. Then I followed instructions to remove and uninstall TurboTax and found that none of the items existed in the System Library folder. I emptied the trash, restarted the computer and tried to empty the trash again as instructed but nothing was in the trash. Then I downloaded TurboTax from InstallTurboTax.com, but still can't open TurboTax 2022. Will TurboTax run on an Apple silicone chip Mac?

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3 Replies
Intuit Alumni
Jan 23, 2023 11:39:26 AM

Please see this FAQ on minimum requirements for a MAC. 
MAC System Requirements

TurboTax for Mac won't open when installed

Level 2
Jan 23, 2023 6:14:39 PM

Thanks for your reply. I have confirmed the my operating system meets the minimum requirement and although it doesn't have an Intel processor it has Rosetta 2 which runs other Intel software on Apple M! processor with no issues. I have also followed all the instructions in TurboTax for Mac won't open when installed. TurboTax 2022 still won't open on my Mac. Do you have any other suggestions?

Intuit Alumni
Jan 24, 2023 1:24:48 PM

If you have followed all previous steps, we would like to take a closer look at your specific situation.  Please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

 

@homebuddy