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New Member
posted Dec 25, 2023 1:15:34 PM

I can't get in my old account I don't have the phone number anymore

I changed my number

0 2 256
2 Replies
Level 15
Dec 25, 2023 1:40:58 PM

See this info

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US

Level 15
Dec 25, 2023 5:00:43 PM

Use the other option method ...