TurboTax is working on a current glitch. Try this:
https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/asked-email-checkout/L...
This is a known issue within TurboTax and is under investigation. In the meantime, please try the linked info below as a workaround.
Why am I being asked for my email before I can checkout?