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Level 3
posted Oct 15, 2020 5:18:50 PM

I can't even OPEN the 2018 amended return I was working on w/o paying for state return AGAIN??

I had a 2018 Home & Business amended return I was working on that I wanted to print and mail, but when I back to open it today it says "Error 190: Your federal tax return is now on this computer. Let's get your California state forms next." And it refuses to open the file until I pay for a state form AGAIN, for a state I already paid for and e-filed LAST YEAR. I really need to get back into this file and mail it, this is ridiculous. I don't even want to change the state taxes, the amendment is for a FEDERAL credit ONLY. This was working a couple weeks ago, what the heck is going on?

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1 Replies
Level 15
Oct 15, 2020 5:19:52 PM

Ask for the state download.  Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 (You need to pick the CD/Download program in the product drop down box.)