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New Member
posted Feb 9, 2020 4:48:13 PM

I can't efile using Deluxe disc. It's looking for updates when none are available. I am very frustrated trying to get this filed all day!!! I have been using turbo tax for many years without issues.

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3 Replies
Intuit Alumni
Feb 10, 2020 9:13:59 AM

You can try using the link provided below to try and manually update TurboTax for Windows Software:

 

How to update Turbotax for Windows Software manually

Level 2
Feb 10, 2020 5:23:00 PM

I can't believe intuit shipped a broken product. I paid money for this and I have tried all of the fixes on the forums for this issue. It still doesn't work. After 15+ years of using this product there will not be another. The answer from the help line is file by paper or wait for us to get to it. Come on. Lat year I had a glitch to they were able to get around.

Intuit Alumni
Feb 10, 2020 6:31:07 PM

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/