Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Nov 1, 2019 7:42:31 PM

I can't download .tax2018 file????

0 3 856
3 Replies
Level 15
Nov 1, 2019 8:22:13 PM

PRINT RETURN   You need to print a copy of your return?  Sign in to your account using exactly the same account and user ID that you used to prepare your return.
On the bottom of the screen find Your tax returns & documents and click on Show.  Click on the Year and Click on Download/print return (PDF)

 

 

The system is now in transition from 2018 to 2019, so you cannot get to all of the worksheets right now.  You can only print out the forms and schedules needed to file by mail, until the transition is complete sometime in December 2019.

New Member
Dec 9, 2019 8:58:05 AM

It will not allow me to print anything. I already paid for premium in November and it tells me to register my account before I can print. It wants me to pay again but I never filed in October.

Level 15
Dec 9, 2019 9:12:27 AM


@glacierbear60 wrote:

It will not allow me to print anything. I already paid for premium in November and it tells me to register my account before I can print. It wants me to pay again but I never filed in October.


If you purchased the TurboTax Premier desktop edition, then contact TurboTax support and see if they will be able to give you access to your prior year online tax returns.

 

If you did not start a 2018 online account or only used the 2018 TurboTax Free online edition, then the requirement is that you start a 2019 online account, upgrade to the Plus edition and pay for Plus before you will have access to the prior year online tax returns.

See this TurboTax support FAQ for how to access prior year online returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax