I can not finish my 2024 Tax Return, it requests my permit to make changes to my device. I allow this changes? bu it ask me ID and passward, did not acept my current and did not give any chance to make other ones. So, I am hopeless

701

Expert Alumni

Feb 4, 2025 1:22:31 PM

The program may ask for permission to download, but the ID and password would not be your TurboTax password, it would be the administrator password you have for your computer.

HERE is another answer for that type of question.

Why sign in to the Community?

I can not finish my 2024 Tax Return, it requests my permit to make changes to my device. I allow this changes? bu it ask me ID and passward, did not acept my current and did not give any chance to make other ones. So, I am hopeless