I bought a license code at Sams Club to use Turbo Tax. Where do I put that in at to use it?

Expert Alumni

Mar 23, 2025 9:33:26 AM

For installation and software issues you can contact the TurboTax Support Phone Number

Level 15

Mar 23, 2025 9:34:18 AM

You have to download the desktop software you purchased and then install the software on a personal computer. During the installation procedure you will be asked to enter the license code.

See this TurboTax support FAQ for installing the desktop software and the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=m8luya2s

Level 15

Mar 23, 2025 9:53:29 AM

You seem to be in the Online version and not the Desktop program you bought. If you have a License Code, you need to download and install the program on your computer and can move your online return to the Desktop program. You can continue your return in the Desktop program without paying for Online.

How to switch…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

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I bought a license code at Sams Club to use Turbo Tax. Where do I put that in at to use it?