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New Member
posted Apr 3, 2020 8:24:26 AM

I answered a question wrong and it said call xxx-xxx-xxxx and mention info sharing what do I do?

How do I talk to a real person at xxx-xxx-xxxx?

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5 Replies
Expert Alumni
Apr 3, 2020 8:43:25 AM

If you are referring to talking somebody at the customer service department, please click here: TurboTax contact

 

@clf1013

New Member
Apr 8, 2020 9:48:20 PM

I am filing for myself.  I don’t understand why I had to call the 888# and say “Info sharing”

New Member
Feb 10, 2021 7:20:17 AM

I’m filing a 1099MISC for myself and small business and it asked me to call[phone number removed] and I don’t know why... please help me

Expert Alumni
Feb 10, 2021 7:39:58 AM

It depends on exactly what you entered.  Since you are filing the Form 1099-MISC as income for your small business, it may be a solution to delete this form.  Next add the income to your business as though it was cash receipts.  This will include the income on your business and allow you to continue to complete your return.

 

For tax year 2020, nonemployee compensation that was previously reported on Form 1099-MISC is now reported on Form 1099-NEC.  

 

If you choose to delete the form and entering the income without the document. The entry is a convenience and not required by the IRS, you should keep the document with your tax files.

 

When you are signed into your TurboTax account follow the steps below.

  1. Search (upper right) for Schedule C > Press Enter > Select the Jump to... link > Review
  1. Select Business Income > Delete this form using the trash can beside the entry
  2. Enter this as a cash payment of business income by selecting Other self-employed income, includes 1099-K, cash, and checks

 

Level 1
Mar 14, 2021 11:38:24 PM

I had a similar message - kept asking if I was filing for a child but when I selected, "No" had me call the number/mention "info sharing".

Turned out I'd accidentally entered my birthdate as 2018 (any birthdate between 2003 & now would put you under 18 yrs old, so makes sense). I was able to go to "My Info" and "Edit" my personal details, in this case my birthdate - worked like a charm.

Hope this helps.