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New Member
posted Apr 9, 2021 10:02:01 AM

I am working on my taxes on the software but prefer the online version. Can I switch to online or would I have to start over and pay for a new version?

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1 Replies
Intuit Alumni
Apr 9, 2021 12:54:14 PM

You won't be able to switch without paying again but you can request a refund for your CD/Download. Follow these instructions to return your CD/Download copy of TurboTax for a refund.

For more information, please see the TurboTax Article below:

How do I switch from TurboTax CD/Download to TurboTax Online?