Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 1, 2023 7:11:13 PM

I am trying to import tax statements for my PNC investment account. I follow the instructions and keep getting the follwoing error:The value you entered is incorrect

I follow the instructions to a T and keep getting the following error: The value you entered is incorrect. To obtain your Import Id log into PNC Online Banking Total Insight and click the Quicken button on the transaction menu.

I try the national financial work around without any success..

0 1 142
1 Replies
Level 15
Feb 1, 2023 11:07:02 PM

 

You are probably trying to import too soon.  Usually financial institutions have the information online for you to view or print earlier than they have it ready for importing into the tax software.  It is often about mid-February before you can import 1099R's, 1099B's , etc.