Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 31, 2019 7:03:18 PM

I am trying to find out when my replacement CD for 2016 will be shipped. Please see order #xxxx

I am trying to find out when my replacement CD for 2016 will be shipped. Please see order #xxxx


0 2 306
1 Best answer
New Member
May 31, 2019 7:03:20 PM

This is a public user forum and no one here can look at your account information.  Please contact Support to inquire about your shipping date.  If you want, Support can put a Download of the CD for you in your account so you could use it right away and still receive a CD in the mail.


Contact information for Support.  They're open from 5 am to 9 pm Pacific time, 7 days a week.

https://ttlc.intuit.com/replies/5613369

2 Replies
New Member
May 31, 2019 7:03:20 PM

This is a public user forum and no one here can look at your account information.  Please contact Support to inquire about your shipping date.  If you want, Support can put a Download of the CD for you in your account so you could use it right away and still receive a CD in the mail.


Contact information for Support.  They're open from 5 am to 9 pm Pacific time, 7 days a week.

https://ttlc.intuit.com/replies/5613369

Level 15
May 31, 2019 7:03:21 PM