I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.

Intuit Alumni

Jan 28, 2020 8:47:59 AM

If you're already in your account and need to change your old password but don't remember it, sign out, and go to account recovery. Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/account-recovery/help/forgot-your-turbotax-online-user-id-or-password/00/26157

New Member

Jun 16, 2020 1:53:40 PM

I need help signing in I changed password but still can not sign in

Employee Tax Expert

Jun 18, 2020 4:45:18 PM

Please see the link below for instructions on how to reset your password.

How to reset your user ID or password in TurboTax

New Member

Apr 13, 2021 11:52:30 AM

I got my User ID. The password is not getting it.

Expert Alumni

Apr 13, 2021 12:03:24 PM

Here is a TurboTax Help article that will let you change your password.

New Member

Mar 15, 2022 12:30:14 PM

I forgot my password. In trying to log in, over 3 times got locked out for a brief time. Now I would like to change both my ID and Password. Can you help?

New Member

Mar 15, 2022 12:32:12 PM

That is how I got longed now. I am fearful of logging out now that I am in. Can I speak with someone?

Intuit Alumni

Mar 15, 2022 1:10:46 PM

This FAQ will provide you with the steps to contact an agent.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

@4174028147

Intuit Alumni

Mar 16, 2022 8:07:49 AM

You can use the account recovery page to recover your account. Please refer to the link below.

Account Recovery

If you continue to have issues, don't hesitate to get in touch with customer support below.

TurboTax Customer Support

Why sign in to the Community?

I am trying to change my password and don't remember my old password but cannot change password because it is asking me for my current password.