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New Member
posted Feb 25, 2025 8:53:18 AM

I am stuck on a window with a recommendation to charge me $169 for Live Assisted. I do not want that service. How can I skip around it?

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2 Replies
Level 15
Feb 25, 2025 8:56:05 AM

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady

Expert Alumni
Feb 25, 2025 9:22:37 AM

See this TurboTax support FAQ for removing Live Assist: How do I remove TurboTax Live?