I am one step away from e-filing my 2021 1040 SR return. Turbo Tax states it is unable to transmit due to a Tax Program update that is required. How do I access that?

May we gather some additional details so we can assist you further?  Are you using TurboTax download?  If so, which version?  Please post here and someone will reach out with the next steps.  

Hello Heather:

I am using Turbotax disk Tax Year 2021 Premier from Costco and have updated all along per request.  

My preferred method would be to e-file, but the validation error that pops up on transmit states if I continue to have problems, my other option is to just mail it.  Fred

Please try to update your software manually. You can find the directions in the below TurboTax help article. 

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

Thank you for responding so quickly.  Great support.  Appreciated.  I received a second response that guided me to a successful solution/transmission but I still appreciate your assistance.  Fred

Michelle:  I own a Mac but went ahead and rechecked.  Yes, there was an update awaiting installation.  Hadn't checked lately, assuming I was almost done.  Installed, relaunched and voila, the return was sent.  Thank You and Well Done.  Fred

You are most welcome. Glad you were able to get your return filed successfully! 

@FredG

Same issue here.  03/11/2022 turbo tax 2021 technical hiccup efile error / Software purchased on MacOS computer. 

I received the 11Mar soft date update.  All errors cleared and I tried efile 3 times and received the TRANSMISSION DIDN’T GO THROUGH /  Technical Hiccup error during VALIDATION Check. I called TT support Level 2 rep.  No help at all. Basically she said you are out of luck. They can’t help.  Any other have TECHNICAL HICCUP.  I am using Turbotax disk Tax Year 2021 Premier from Amazon and have updated all along per request with MACOS Big Sur

MacOS Big Sur. Purchased download from Amazon.  Latest MacOS update on MacBook Air 

Same issue here.  03/11/2022 turbo tax 2021 technical hiccup efile error / Software purchased on MacOS computer. 

I received the 11Mar soft date update.  All errors cleared and I tried efile 3 times and received the TRANSMISSION DIDN’T GO THROUGH /  Technical Hiccup error during VALIDATION Check. I called TT support Level 2 rep.  No help at all. Basically she said you are out of luck. They can’t help.  Any other have TECHNICAL HICCUP.  I am using Turbotax disk Tax Year 2021 Premier from Amazon and have updated all along per request with MACOS Big Sur

Please see the TurboTax FAQ below, for assistance with a transmission error on a Mac:

Message: "Your Transmission Didn't Go Through (Reason: Canceled)" on Mac

@Billzona

I had same issue 03/11/2022.  I posted problem. Today 3/13 new update since 11th update.  Technical Hiccup issue resolved and I was able to Efile awaiting IRS acceptance.  Thanks to all here. 

I am on a PC and received the same error message, unable to update from the 3/11/2022 build.  I tried the manual process to update and was still unable to update the files.  Where do I go from here?

@Holdin12

For further assistance with this matter, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

I had exactly the same problem on Mac TurboTax Deluxe downloaded: ready to e-file but kept getting "technical hiccup" with just "cancelled" as the reason.  Not particularly conducive to troubleshooting!  I tried removing cookies and enabling pop-ups, but those suggestions did NOT solve the problem.

Solution: Though I didn't receive any notification of updates when I restarted TurboTax, I *manually* checked for updates, and found that there were updates to be installed!  When I installed those updates and restarted TurboTax, the e-files went through with no problems.

We are happy to hear manually updating resolved the issue. 

Please let us know if you need further assistance. @lohmang. 

I have completed my taxes but, cannot efile because i cannot update.  how can i fix this?

Did you try the manual update process? @bernax6.

I believe I had to uninstall and reinstall Turbotax.  Solved the problem.

Glad to hear that your issue is now resolved - thanks for the update @Holdin1.

This appears to be still an issue with Deluxe 2023. On with support for 2 hours and no resolution. Then got hung up on. Called back and on hold again. Very frustrating and disappointed in TurboTax. Do better folks.

This has been resolved.

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates. 

If you are using TurboTax Desktop, check for updates under the Online Tab.