I am not seeing my progress from when I started filing in april of this year. Instead, I am only being given the option to purchase plans. Why is that?

I started filing in april, filed for extension, and am picking it back up. I cannot see my progress from that session, and am only being given the option to purchase plans before getting confirmation that my data is saved. I need that confirmation before spending 129 to do my own taxes without any help. Where can I find my progress to confirm it is still there before paying an egregious amount to file my own taxes?

8244

Level 15

Oct 15, 2024 1:37:15 PM

If you created a TurboTax online account to e-file the 2023 extension request then you need to sign onto the online account using the same UserID you used to create the 2023 account - https://myturbotax.intuit.com/

See this TurboTax support FAQ for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

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I am not seeing my progress from when I started filing in april of this year. Instead, I am only being given the option to purchase plans. Why is that?