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New Member
posted Apr 11, 2024 6:05:50 AM

I am having trouble efiling. I can transmit my return whether I pay the fee or deduct from the return. Either way it won't accept payment

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1 Replies
Expert Alumni
Apr 11, 2024 6:57:12 AM

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service