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New Member
posted Apr 5, 2023 7:27:07 PM

I am getting an error pulling CapitalOne credit card data into TurboTax. No issues with three other credit cards. Its a communication error and told to try again later.

Something unexpected happened and we can’t connect to Capital One.

Try again in a few hours. (4000)

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1 Replies
Intuit Alumni
Apr 6, 2023 9:02:18 AM

You may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 


If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you. 

@denismcelroylv