You might have to contact the IRS. An IP PIN is only from the IRS..
Problem: The IRS rejected your return because the Identity Protection Personal Identification Number (IP-PIN) you entered for your spouse doesn't match IRS records.
Solution: Sign into your eFile.com account, click on File, proceed through the check out and efile process again and enter your spouse's IP-PIN on the appropriate screen and re-efile your federal and state returns for free.
You can retrieve your IP-PIN here: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin.
You may call 800-829-1040 with any Federal tax questions.
You might have to contact the IRS. An IP PIN is only from the IRS..
Problem: The IRS rejected your return because the Identity Protection Personal Identification Number (IP-PIN) you entered for your spouse doesn't match IRS records.
Solution: Sign into your eFile.com account, click on File, proceed through the check out and efile process again and enter your spouse's IP-PIN on the appropriate screen and re-efile your federal and state returns for free.
You can retrieve your IP-PIN here: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin.
You may call 800-829-1040 with any Federal tax questions.