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Level 1
posted Jun 19, 2025 11:02:34 AM

I am frustrated, i paid for TT to do my taxes but when i click the button to talk to a human, it says Channel Closed. Is there really no way to speak to a human being?

0 4 778
4 Replies
Level 15
Jun 19, 2025 11:09:28 AM

When you say you paid for TT to "do" you taxes----do you mean you paid for Full Service---to have an expert do all of the preparation of your return?  

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

 

Level 15
Jun 19, 2025 11:13:03 AM

Today is a holiday.  They might be closed.  Try tomorrow.

Level 1
Jun 19, 2025 11:29:18 AM

I didnt know that today was a holiday.  Thank you @VolvoGirl.   

Level 15
Jun 19, 2025 11:33:57 AM