You have to
sign onto your account with the exact same userID
and password you used to create the account.
If you may
have forgotten some of your login information, see the following TurboTax
support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
Or you may
have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts