Are you using an account that you once filed a joint return with your ex spouse?
It is almost impossible to totally remove a spouse from an account.
The best thing to do is just clear and abandon the account and create a new account with a new user ID and password.
May be he is going out with her now? 😆 well since the last time you must have punched in that info. it just needs to be updated that's all. Happy Filing 😄
My husband has been divorced going on 30 years from his ex whom he was only married to for maybe 2 years. Turbo Tax asked me about her in a security question. This has happened more than once. We file a married joint return. We’ve been married almost 20 years now and he NEVER used TurboTax with his ex. We’ve been using Turbo Tax for years so yes this definitely sucks. I set up our account so this has nothing to do with using an old account. I’m hiring an accountant from here on out. I won’t have to deal with “ex wife birthday” questions in the future thankfully.