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Level 1
posted Feb 19, 2022 9:05:43 PM

I am being charged extra fees that i never agreed too. When I look on the sbtg website they are taking out an additional 2 seperate fees along with my agreed one.

I never agreed to being charged this! I did not appl yfor an advance or agreed to extra fees.

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1 Replies
Intuit Alumni
Feb 22, 2022 11:18:53 AM

We are aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund.

We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit for $36.25 or $37.25. If you were affected, look for a deposit (in the bank account associated with your return) labeled, "Remaining Federal Refund Due".  If you don't see that deposit in a few business days, please reach out to TurboTax Customer Support. 

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