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New Member
posted Apr 12, 2020 1:04:12 AM

I already e filed my fed taxes but I can't err file my state and the state is not accepting paper taxes can I fax my paper work to the state

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5 Replies
Level 15
Apr 12, 2020 1:12:23 AM

You wrote:  "I already e filed my fed taxes but I can't err file my state and the state is not accepting paper taxes can I fax my paper work to the state"

 

You didn't mention what state it is.  It likely depends on the particular state about whether they will accept a return by FAX.  If you aren't efiling, I would bet they would like to have the original signature on an original copy, not a FAX.  

 

A FAXed return is probably still considered a paper return.  They may have to print it out and manually process it.

 

Please answer these questions:

 

1) Has your efiled Federal return been accepted?

2) Why are you unable to efile the state return?

3) What state?

4) Why is your state not taking paper returns?  Is it due to the Coronavirus situation?  Or have they always required efiling even before that?

Level 1
Mar 12, 2021 11:19:37 AM

I'm in the same boat: initially my e-filing federal is rejected but eventually accepted. Now my state (MA) can't be e-filed because TT says "to e-file you must also select the federal return".

I tried to include federal e-file but TT knows it is already accepted and won't do it.

Please help.

Level 15
Mar 12, 2021 11:24:34 AM

Are you using the Desktop program? There is a recent State Efile error in the Desktop program
https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-return-after-filing-my-federal-return/00/2064566


Please sign up on that FAQ so they know more people are having problems.

Intuit Alumni
Mar 12, 2021 11:28:57 AM

Are you using a TurboTax CD/Download product? If so, please see Why am I not able to e-file my state return after filing my Federal return? for possible solutions and a link to receive email notifications when any updates related to this issue become available.

If you continue to have issues please see the link below to contact one of our TurboTax representatives: What is the TurboTax phone number?

@KT1961

Level 1
Mar 12, 2021 1:21:26 PM

Thanks for the info. Yes I'm using CD/desktop version. I checked the link and it still doesn't resolve the problem. I've signed up for it.