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New Member
posted Jun 6, 2019 1:41:41 AM

I agreed to a 19.99 charge but it looks like I will be charged and extra 39.99 which I did not agree to

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1 Replies
Level 15
Jun 6, 2019 1:41:42 AM

You selected to pay the TurboTax account fee of $19.99 with the federal tax refund which is an option.  When the pay with federal tax refund was selected you were shown the cost for that option, $39.99.  And several more pages where you had to agree for having the payment deducted from the federal tax refund and again showing the charge for that option.  See Screenshot.

See this TurboTax support FAQ for removing the pay with refund option and paying the TurboTax account fee with a credit card - https://ttlc.intuit.com/questions/1900517-how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online...