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Level 2
posted Apr 4, 2023 10:02:38 PM

I accidentally purchased a CD disc to download TurboTax. But we have a computer without a CD drive. What do I do?

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6 Replies
Level 15
Apr 4, 2023 10:33:36 PM
Level 3
Apr 5, 2023 3:44:01 AM

You can get an external drive at most electronics stores (or online); probably around $25 or so.

Level 2
Apr 5, 2023 7:16:02 PM

Turbotax will allow you to download and use the code on the CD to activate your downloaded version. Thank you. CaNj

Level 3
Apr 6, 2023 6:06:06 PM

Make sure the your computer has a connector compatible with the external drive (USB-A, USB-C, etc.).

https://www.google.com/search?client=firefox-b-1-d&q=external+CD+drive

 

Level 15
Apr 6, 2023 6:09:22 PM

Actually Use the download method instead of the CD.  It has more advantages over CD.  Then you can also download it another computer. Once you install the CD you can't install it again like if you need to reinstall the program or install on a different computer.

 

There should be a card in the CD case on on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.

 

How to download Turbo Tax instead of using the CD

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

 

And see this.  How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

Level 1
Apr 6, 2023 6:09:33 PM

I have the same issue.  I use an external CD drive that connects to my computer with USB - works fine!