Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jul 16, 2020 10:55:37 PM

I accidentally created a second TurboTax account and now they are holding up my returns!! I sent them on the 14th and they are still pending! So frustrated!

0 1 183
1 Replies
Level 15
Jul 17, 2020 6:58:30 AM

Not sure what you did, but it is impossible to file a return from more than one account.  If you e-file a tax return and the IRS accepted it, you cannot e-file again.  Any second attempts at e-filing would be rejected.  And not sure what you think "pending" means.  

 

Check your e-file status using this tool:

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund