Here is a link to an article in the CoinTracker help center to guide you through the process:
At first I wasn’t seeing the Tax Report section. Turns out I needed to buy an upgrade of CoinTracker. Once that was paid, then the additional Tax Report section opened up as shown in the listed support link.
We have discovered a work around that corrects the headers problem.
Per @DawnC
I was able to get a CSV file imported into TurboTax. I selected BitTaxer and deleted all columns from my CSV file except for the 5 listed below. I had to delete the Service Name column. It finally worked, but not until my column labels matched the following:
All transactions imported and I was able to check off the ones that are not taxable (such as your rewards) so as to not include them on my tax return. I hope this works for you!!