How to fix state return rejection code: MA_PersonalPropRentalIncome_R17_All.

I don't see that reject code for Massachusetts. There is an update going out overnight tonight. I would update the software in the morning and re-file.

I got the same message and updated the software today (2/8/24) and it still rejects it.  So frustrating, especially because I have no rental property or income

Still rejected after update. 

Hi 

My MA tax return is getting rejected with below error. pls let me know how to fix this .

MA_PersonalPropRentalIncome_R17_All

Can you try and rerun the Federal and State Reviews and then try and file again.  Please let me know if this works.

@soneill129 

it doesn't work. Did it twice now. Went through my whole mass one and re did it. Still being rejected. I get the same rejection code while owning no property in mass

Unfortunately it didn't work. I did both reviews federal and state returns but the state return still being rejected every time I submit it.

If you are still getting an error, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools.
 

1. Then select Tools below Tax Tools.
2. A window will pop up which says Tools Center.
3. On this screen, select Share my file with Agent.
4. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number.
5. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.

Here are the instructions if you are using TurboTax CD/Download:
 

1. Click on Online in the top left menu of TurboTax CD/Download for Windows
2. Select 'Send Tax File to Agent'
3. Write down or send an image of your token number then place in this issue.
4. We can then review your exact scenario for a solution.
5. Please also tell us any states included in the return.

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

@mouadallila @soneill129 @devadoss @cgrantp 

I got the same error and waited, refiled today and got rejected again.

Did that- did not work

token 1176634

I also had this and did update feb 8 in am.  no success.  TTAX needs to dig deeper

token number is: 1176665

Massachusetts state return only.

HI...I have not answer for you...But I am getting the same message....I am trying to file a non-resident MA state tax return...I just tried it again today...Maybe I will trying it again on Feb 9th.

I read someplace that we may have to paper file the return.

I hope not

here's my token 1176634

I am looking at your token (1176634), and I have two comments/questions.

1. Which TurboTax product are you using, the Online product or the desktop?

2. While looking at the return, I downloaded a Massachusetts update, and the result was a $25 increase in your refund(!).

The Online product is updated automatically, of course, so if you are using the Online product, could you try it again?

If you are using the desktop product, please update the software (look at the top left for "Online" - yeah, I know, weird - click on it and then click on "Check for Updates"). Or, of course, you could just close and reopen the product. Then try to e-file again.

3. In either case, please let me know what happens. Same for the other users here, please me know what happens...thanks!

@mouadallila 

@Abbylou 

@jimale2024 

@cgrantp 

@devadoss

Token: 1176825

I am using the online version of TurboTax premium

I've upgraded multiple times and still get rejected

@shamim73 

Thanks, shamim73, still won't e-file?

@soneill129 Are you a desktop user? If so, when was the last time you tried to e-file? Thanks.

Using online product. 

Yes, on 2/2 when I first filed, it was $25 higher than today.   I made a minor change in charitable deductions.  I have efiled 4 times.  As far as I can tell, I have one chance left before I have to manually file.   I tried twice last week and twice today.

I loaded all my figures in Mass Tax Connect- did not file yet and they come out to be the higher number...

Why am I getting this weird error?  I don't want to lose my last chance to efile.

I'm trying to e-file... not luck, same error code

I am also getting this error, filing online. Awaiting solution.

I am also having this issue. Out of state partial resident in MA. I have re-submit every day since the original submission and still receive the same rejection error.

Have you submitted more than 5 times yet?  I am reluctant to try again until I am sure it works, as I was told that you can only submit/efile 5 times.