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Level 5
posted Feb 1, 2025 7:55:37 PM

How to enter IHSS live-in provider W2 with Zero in Box 1?

Hi there, I have been a IHSS live-inprovider since the past few years. Hence wages box 1 and box 2 are zero, though boxes 3, 4, 5 and 6 have values.  Turbotax would not let me e-file if box 1 is zero, hence I have been excluding IHSS W2 in my previous returns. I received the following email this year. Please advise if I should continue excluding IHSS W2 or include it and Turbotax would allow me to e-file even if box 1 is zero, or how to go about . Thank you

 

January 13, 2025
 
You are receiving this notice because you are a IHSS and/or WPCS provider, who has an In-Home Supportive Services (IHSS) Program And Waiver Personal Care Services (WPCS) Program Live-In Self-Certification Form For Federal And State Tax Wage Exclusion (SOC 2298) on file. Due to a change in the Internal Revenue Service (IRS) regulations, providers who have submitted an SOC 2298, will begin receiving W-2 forms each year starting with the 2024 Tax Year. In accordance with revised IRS regulations, federal, state, and local non-taxable income will appear on your W-2 form in Box 12-II.
 

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24 Replies
Expert Alumni
Feb 3, 2025 9:26:25 AM

Yes, you can enter this and still e-file. 

 

TurboTax can exempt income under Notice 2014-7 per the IRS instructions for Medicaid Waiver payments from IHHS. This Notice provides that certain payments received by an individual care provider under a state Medicaid Home and Community-Based Services Waiver (Medicaid waiver) program are difficulty of care payments and excludable as income. Additionally, you can choose to use this income to calculate Earned Income Credit. Regardless, the income will remain non-taxable.     

 

If you received a W-2 with $0 in Box 1:  

  1. Sign in to TurboTax Online, click Continue to your return, then pick up where I left off (if you are using TurboTax CD/ Download, then just open your return on your computer);     
  2. Click on Federal Taxes, and then click on Wages & Income;     
  3. Under Wages and Income, click Start;      
  4. Click on Work on my W-2, and enter the information as reported on your W-2.     
  5. After entering all your W-2s, you will see the screen, Let’s check for uncommon situations. Next to Nontaxable Medicaid waiver payments, check the box.  
  6. You will enter the amount of Medicaid Waiver Payments into the box asking for the total amount of difficulty of care payment you received from IHHS. This will be the same amount reported in Boxes 3 and 5 of your W-2.  
  7. When you get to the Earned Income Credit section under the  Deductions and Credits portion of your return, you will be asked if you want to add your Medicaid waiver payment to your income for this credit. You can try it both ways, including it and excluding it from the calculation for the credit and see which way benefits you most.  

 

If you received a 1099 or no form:  

  1. Sign in to TurboTax Online, click Continue your return, then pick up where I left off (if you are using TurboTax CD/ Download, then just open your return on your computer);     
  2. Click on Federal Taxes, and then click on Wages & Income;     
  3. Scroll down to Less Common Income;       
  4. Click on Start next to Miscellaneous Income, 1099-A, 1099-C.  
  5. Click on Start next to, Other income not already reported on a Form W-2 or Form 1099;      
  6. Answer Yes to Did you receive any other wages?;      
  7. Leave blank the box for Wages earned as a household employee and click continue;  
  8. Leave blank the box for Sick or disability pay and click continue;       
  9. Enter the amount of Medicaid waiver payments on Certain nontaxable Medicaid waiver payments not reported on Form W-2, and click Continue.  
  10. When you get to the Earned Income Credit section under the  Deductions and Credits portion of your return, you will be asked if you want to add your Medicaid waiver payment to your income for this credit. You can try it both ways, including it and excluding it from the calculation for the credit and see which way benefits you most.  

  

For more information, refer to IRS Notice 2014–7, 20144 I.R.B. 445 and the IRS FAQs.    

Level 5
Feb 4, 2025 9:34:33 PM

Thank you so much! I imported my IHSS W2 in Turbo Tax Premier on my mac. Request your advice for below:

 

1) All the values got imported except box 12a II which has 38k in my W2. Please advise what to do.. Should I manually choose drop down 12 A in Turbo Tax which says Uncollected Social Security and that 38K manually, should I choose 12A II which says "Medicaid waiver payments excluded from gross income under notice 2014-7?

 

2) Box 15 seems to be empty in  Turbox after importing the W2 , but it shows CA in my W2. So I added that manually.

 

3) I don't see "Nontaxable Medicaid waiver payments" under "Let’s check for uncommon situations." . I only see following options.

 

 

Expert Alumni
Feb 5, 2025 5:09:35 AM

Yes, you can manually enter it. You would enter it just like it is on your W2, which I assume is the "Medicaid waiver payments excluded from gross income under notice 2014-7".

Level 5
Feb 5, 2025 10:06:24 PM

Thank you. But I don't see the option  "Nontaxable Medicaid waiver payments" under "Let’s check for uncommon situations." as per your advice. I only see options that I had posted in the picture. Please advise.

 

 

 

Expert Alumni
Feb 6, 2025 6:07:06 AM

These instructions have been updated.  Ensure you enter it according to these instructions: How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax?

Level 5
Feb 6, 2025 10:37:43 AM

Thank you, but that link How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax? does not seem to have the instructions for Box 12a II which has dollar amount. It suggests entering the dollar value from box 3 into box 1 but my income would not be taxable as I am live-in provider. That method is increasing the taxes when I enter unnecessarily.

 

Also, the instructions in How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax? don't seem to match the latest TurboTax screen. Example :On the Let’s check for uncommon situations screen, select the box next to Nontaxable Medicaid waiver payments that qualify as difficulty of care payments.

 

But there is NO "Nontaxable Medicaid waiver payments that qualify as difficulty of care payments.:" option in the "Let’s check for uncommon situations screen" Please let me know if I am missing anything. Thank you.

 

 

 

Expert Alumni
Feb 6, 2025 10:54:53 AM

Since you don't have taxable income in box 1, you don't need to enter the W-2 form in TurboTax unless you have tax withheld reported in boxes 2, 17 or 19.

 

If you want the income to be considered for earned income credit purposes, you can enter it as follows:

 

1. Navigate to Less Common Income in the Wages and Income section of TurboTax

2. Choose Miscellaneous Income, 1099-A, 1099-C

3. Choose Other Income not already reported on a Form W-2 or Form 1099

4. As "yes" on the screen that says Other Wages Received

5. On the screen that says Certain nontaxable Medicaid waiver payments not reported on Form W-2 or 1099 enter your Medicaid waiver payments 

Level 5
Feb 7, 2025 8:44:30 AM

Thank you so much for your response. Boxes 1, 2, 17 and 19 are zero in my W2.

The only boxes having dollar values are boxes 3, 4, 5, 6, 12a II and 14.

 

Sorry that I am confused which instructions to follow as CatinaT1 informed that we need to follow instructions in How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax? but those don't seem to apply to the latest Turbo Tax as I can't find "Nontaxable Medicaid waiver payments that qualify as difficulty of care payments.:" option in the "Let’s check for uncommon situations screen" . (Screen shot I posted above)

 

Moreover, if I follow those instructions where step 4 says "If you have a number instead of zero in Box 3, enter that number again in Box 1., Turbotax is calculating more tax that I don't owe.

 

Please confirm if I am missing something in my understanding or if the instructions are stale or not applicable to latest TurboTax or tax rules. . Thanks again.

Expert Alumni
Feb 7, 2025 9:52:28 AM

Follow thee steps:

1. In How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax? you must be entering the w2. Return to the income section and edit the w2.

2. Once you enter the wages section, select continue. 

3. The next screen says Let's check for uncommon situations. 

4. Select Medicaid and continue.

 

Level 5
Feb 7, 2025 2:00:08 PM

Thanks Amy! I realized that the screen "Let's check for uncommon situations" has the "Nontaxable Medicaid Waiver..." value if I don't enter the values from Box 12 in my W2 and leave it empty as shown in the 2nd screen shot below. Please confirm if I should NOT enter the values from Box 12 II into TurboTax while entering the W2. 

 

The instructions in https://ttlc.intuit.com/turbotax-support/en-us/help-article/form-w-2/qualified-medicaid-waiver-payme... say "Enter all your W-2 info as shown on your form, except Box 1" but they don't say that I should NOT enter Box 12. Please confirm if the instructions are incomplete or am I missing something in my understanding. Thank you.

 

If I don't enter the values in Box 12 II of my W2 into TurboTax, then below is shown "Let's check for uncommon situations"

 

 


 
 

Expert Alumni
Feb 7, 2025 2:17:35 PM

No.  you will not enter anything in Box 12. When you check the box under let's Check for Common Situations>non-Taxable Medicaid Waiver Payments that qualify as Difficulty of Aid payments, there will be a screen that appears next that asks how much of Box 1 of the W2 are these types of payments. Here you will record an amount which will reduce your taxable income by the amount you record. Here is a screenshot that illustrates what I just said.

 

 

Level 5
Feb 7, 2025 2:52:05 PM

Thanks DaveF1006. , that's helpful.

1. I understand from your post that I should not enter the value from Box 12 II (though my W2 has it), and that I should enter that value later in  let's Check for Common Situations>non-Taxable Medicaid Waiver Payments that qualify as Difficulty of Aid payments.

 

2. Please help me understand why it says that box 5 may be incorrect.

 

 

3. The other missing value when I import W2 in Turbo Tax is Box 15 State. Please confirm if  it ok to manually enter that as California or leave that blank? (The field Employee State ID number is blank.) Making sure that Turbo Tax import did not intentionally ignore it during import.

 

Thanks again!

 

Expert Alumni
Feb 7, 2025 8:50:18 PM

1. The program says it may  be incorrect because it doesn't match. It is a warning for others.

2. Not shown in the question

3. The state boxes must either all be filled in or all be left blank. Without the ID, all blank is the correct answer.

You should be good to go!

Level 5
Feb 20, 2025 7:37:11 PM

Sorry AmyC. I understood the other 2 answers, but I could not understand why it says "Based on your total wages, the Medicare wages in box 5 may be incorrect." The amount of Box 5 in TurboTax is  exactly the same amount as my W2. Thanks again for patiently answering my questions. 

Expert Alumni
Feb 21, 2025 7:34:46 PM

 Box 1 is zero and box 5 has a number. The program is just warning you of the mismatch. It should allow you to move on and finish your return.

Level 3
Feb 23, 2025 10:03:26 PM

Thank you I have the same situation 

zero on box 1,2,12,19 as you mentioned 

but I take care my parents and receive 2 w2 form

When I try to enter both w2 in to turbo tax

there is a error message 

Turbo tax ask me to double check duplicate error

so base on your answer I do no need to file or enter anything to turbo tax right

Thank you 

Expert Alumni
Feb 24, 2025 5:17:07 AM

That is correct.  If you have 0's in box 1, and you are not trying to use this income to claim the Earned Income Tax Credit, then you do not need to enter these on your return. 

 

If you are eligible and do want this income included in the calculations for the Earned Income Credit, then if these are from the same place you can combine them or enter just one.  

 

Follow these steps to enter your IHSS payments AFTER deleting your W-2 by clicking the trashcan in the summary page next to the W-2:

  1. Select income
  2. Miscellaneous Income which is under Less Common Income
  3. Other Income Not already reported on a Form W-2 or Form 1099
  4. Select Yes to did you receive any other wages
  5. Continue to the box that asks for your Medicaid Waiver payments
  6. You will be asked about using this income for the Earned Income Credit
  7. After you do this, if you select yes, you will need to visit the credits and deduction section to answer the Earned Income Credit questions.
  8. Continue through to file your return

Level 3
Feb 24, 2025 6:02:00 PM

Thank you for your quick response.

 

Level 3
Mar 25, 2025 5:18:04 PM

@jackkgan Which instructions did you end up following to solve your issue?  Were you able to efile your tax return?  Did you enter zero for Box 1 in TurboTax?  I am having the same issue with IHSS livein provider W2 now.   If I skip entering box 12a, and select "Nontaxable Medicaid waiver payments" under "Let’s check for uncommon situations.", TurboTax won't allow me to efile.  Thanks in advance.

Expert Alumni
Mar 25, 2025 8:23:19 PM

Review the TurboTax Help article How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax? for instructions to enter your Medicaid waiver payment.

Level 3
Mar 25, 2025 8:49:03 PM

Thanks @SharonD007 I did read https://ttlc.intuit.com/turbotax-support/en-us/help-article/form-w-2/qualified-medicaid-waiver-payments-w-2-show-earned, but my case is slightly different.  I don't need Earned Income Credit or Additional Child Tax Credit, but I need to calculate excess social security tax withheld (with mulitple jobs).  That said, I need to enter the IHSS W2.  Do you think I should follow "If the only entry on your W-2 is in Box 12 (there's a blank or a $0 in Box 1), and you want to use the income to qualify for Earned Income Credit or Additional Child Tax Credit, you can enter the W-2 as is" anyway?

 

My IHSS W2 is correct, so I don't need a corrected one.  In my case, box 1 and box 2 are zero, though boxes 3, 4, 5, 6, 12a (II) have values.  That seems to be the same as @jackkgan, so I wonder what @jackkgan ended up doing.

Level 5
Mar 25, 2025 10:32:21 PM

henrysf, I followed the instructions below and it looks ok  so far.
I have not e-filed yet, so will know more once I do that. 
 

 

If you received a W-2 with $0 in Box 1:  

  1. Sign in to TurboTax Online, click Continue to your return, then pick up where I left off (if you are using TurboTax CD/ Download, then just open your return on your computer);     
  2. Click on Federal Taxes, and then click on Wages & Income;     
  3. Under Wages and Income, click Start;      
  4. Click on Work on my W-2, and enter the information as reported on your W-2.     
  5. After entering all your W-2s, you will see the screen, Let’s check for uncommon situations. Next to Nontaxable Medicaid waiver payments, check the box.  
  6. You will enter the amount of Medicaid Waiver Payments into the box asking for the total amount of difficulty of care payment you received from IHHS. This will be the same amount reported in Boxes 3 and 5 of your W-2.  
  7. When you get to the Earned Income Credit section under the  Deductions and Credits portion of your return, you will be asked if you want to add your Medicaid waiver payment to your income for this credit. You can try it both ways, including it and excluding it from the calculation for the credit and see which way benefits you most.  

Level 3
Mar 25, 2025 11:02:32 PM

Thanks @jackkgan I did exactly what you listed above from step 1 to step 6 (skipping step 7 as Earned Income Credit is not my goal), but TurboTax didn't allow me to efile.  The Smart Check did not report any error.

Regardless, I would suggest you to efile before 4/15 to make sure all works so you don't need to deal with any last minute stress.

Get back to my return.  I initially just entered numbers (including box 12a) as they were on the IHSS W2.  Smart check did not return any error, and TurboTax allowed me to efile.  Guess what?  IRS rejected my return with error S3-F1040-144!  I created https://ttlc.intuit.com/community/taxes/discussion/2024-federal-re[product key removed]ted-with-error-s3-f1040-144/00/3599686 on that, and I wonder if I have to mail my return instead.  

Level 3
Mar 26, 2025 7:58:36 AM

Go with  Venessa instructions