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New Member
posted Feb 5, 2021 12:04:28 PM

How i cancel the product cuz i dont have a credit card

0 2 216
2 Replies
Level 15
Feb 5, 2021 12:26:11 PM

I'm so sorry.  There is no charge until you've e-filed.  You can simply abandon the return as it is.

 

If you'd like to remove the information you've entered, you can use the "Clear and Start Over" feature. See instructions for this in the TurboTax FAQ linked below.

 

How do I clear and start over in TurboTax Online? 

 

 

Level 15
Feb 5, 2021 12:27:24 PM

If you are eligible you can use the IRS Free File Program delivered by TurboTax which is free to file both a federal and state tax return. The IRS Free File Program delivered by TurboTax edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2020 federal and state tax returns with the IRS Free File Program delivered by TurboTax, you'll need to meet at least one of these requirements:

 

  • A maximum 2020 adjusted gross income (AGI) of $39,000; or
  • You qualify for the Earned Income Tax Credit (EITC); or
  • You served as active duty military (including Reservists and National Guard) with a maximum 2020 AGI of $72,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/00/...

See this TurboTax support FAQ for the difference between the Free File Program and the Free edition - https://ttlc.intuit.com/community/choosing-a-product/help/what-s-the-difference-between-free-file-pr...
And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...